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Part 1 and Part 2: emails, replies and diagrams

By Michael Ukwuma

Who, why and what is asked. How to handle the reply blanks and the diagram email.

Part 1: Correspondence

You read a friendly email between people in a community, then answer questions and complete a reply. The official advice is to identify the writer, the recipient, the purpose and any request.

• Who is writing to whom, and how well do they know each other?
• Why is the person writing? News, a request, a complaint, an invitation?
• What exactly is being asked for?
• What is the tone? Part 1 is friendly.

For the reply blanks, think about both messages together. The reply must make sense with the first email. Read the whole sentence around each blank before you choose.

The rest of this lesson is part of full access.